File a complaint with fedex

Browse Complaints current Login File a Complaint. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Efficient Complaint Management We help businesses in organizing consumer complaints by labeling and categorizing them.

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Resolve Complaint Quickly As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Build Better Brand Voxya helps in identifying issues in your product or services. Company details You are registering for FedEx. Forgot Password?

Consumer Forum :. Log in to FedEx Freight. Learn how to enroll. Flexible reporting Log in to view, download and share your claim reports up to 12 months after you file a claim. Download the guide. Easy filing Start your claim without logging in by entering the shipment tracking number. Claim preferences Set up account preferences for notifications, proactive emails, claim payments and administrative functions. For shipments originating from outside the U. Drag and drop documents from your computer to your claim.

Supporting documents can include:. For Freight claims, please send supporting documents to file. Review your information, submit the claim form, and print the case number page for your records. We will notify you if your claim requires an inspection. Submit online or email the completed report and images to the email address indicated on the form. Log in to check the status of your claim online or to request email updates. Step 1: Log in to fedex.

Step 5: Review and update your batch claims - FedEx saves you time by reviewing your batch claims for errors before you submit them. Step 6: Submit your batch claim - Review your information and submit your batch claim.

There is no special form you can fill out to file a complaint with FedEx in the U. If there was an error with the information contained in your tracking number, you can also file a complaint against FedEx by heading over to the Contact Us page. When submitting your question or issue via the virtual assistant, you will need to provide your name, the tracking number that was provided to you, and a description of what type of error you've found. If there was a mistake made about the delivery date or time that is indicated on your tracking number, complaints must also be filed within 10 business days from the date that you received your package.

If the package was delivered by FedEx 2-Day or Overnight, complaints must also be filed within 10 business days from when FedEx promised it would be delivered. There are also instances where the package never arrived. This option has been brought up by many people who had had issues with this delivery service and did not feel like they were given justice when they filed complaints with FedEx. Apart from calling customer service repeatedly, you should document what you've been going through with FedEx.

Save all letters or emails that you received from the company's representatives in order to illustrate your case against FedEx. You should also gather all receipts that they have from dealing with the company as well as any other important evidence that would help them to win if they decided to take the delivery service to court. In order to sue FedEx in small claims court, you first need to get a copy of the company's rules and regulations about small claims court, in case you have not seen them already.

The letter indicates your intent to sue while also giving the company an opportunity to rectify the issue and repair any damages they've caused you before getting the court involved.

FedEx will have a certain timeframe for responding to your complaint. If they do not accept responsibility or reject the demand, you can proceed to sue them. You can do so by visiting a local small claims court and asking the court clerk to provide you with the information and the necessary forms you'll need to fill out to legally start the process.

You'll also need to contact the company in order to find out if they've filed any objections against you by going over the documentation they sent you, if they have responded to your demand letter. Our award-winning app can help you sue FedEx in small claims court by generating a demand letter or a court filing for you in minutes!