Avaya user manual 1408

Select Cut-In. Press the OK button. Select Announce. When you want to make an "Announcement to all subscribers", you can also simply press the Announce function key and make your announcement. Page Making An Individual Announcement 2. Select Answer announcement.

The caller who made the announcement is called. Calling anonymous Anonymous calling must be supported by your network provider. Page 22 1. Enter the call number. Select Anonymous call. Your number will not be transmitted to the called party for your next external call. Page Chapter 3: Handling Calls To answer a call, lift the handset or press the Speaker button to use the speakerphone. Answering a call ringing at another phone pick-up You hear another telephone ringing.

Press the Avaya Menu button. Select Call Pickup. Page Muting A Call Switching between two calls brokering You want to switch back to a first talking partner who has been put on hold.

Select Return to …. Page Transferring A Call 2. You are connected to the second call and the first call is put on hold. Note: To end the first call instead, press the Drop button first. Page Chapter 4: Call Diversion You can also press an appropriate destination or partner key instead of entering the number.

You can select these destinations directly. Page Diverting Calls To Your Telephone You can also press an appropriate destination or partner key instead of entering the number. To deactivate twinning: a.

Select the appropriate status information. Press the Delete softkey. Page Diverting Bundles 6. Enter the external call number to which all calls via this bundle are to be diverted.

The status information Bundle 1 … appears in the display. Expanding conference with another participant Conferences can be expanded to up to 9 participants. Conferences with external participants are always limited to three participants. Page Connecting Conference Participants With Each Other If you are on a three-party conference call and want to connect the other participants to each other, press the Transfer button or replace the handset.

Ending the conference call Press the Drop button. Page Chapter 6: Conference Bridge All conference subscribers hear a brief alert tone. You are now part of the conference. If you are alone in the conference bridge, you will hear on-hold music. To leave the conference: Replace the handset. To disconnect one conference participant specifically, first select the desired one. Select Clear connection. Next steps Now let all the conference subscribers know the date, the number of the conference bridge and your access PIN.

The conference appointment is reserved. Select the reservation to be deleted from the list. If applicable, press the Delete softkey to delete the reservation. To confirm, press the Delete softkey again. Page Viewing The Call Log You can select the following intervals: 10 minutes, 1 hour, 1 day, 1 week, 1 month or "off". Note: The new setting is only valid for new call log entries and has no effect on existing entries.

Enter a name if required. Press the Save softkey. Select Back. Page Chapter 8: Managing The Phone Book It may be necessary to enter an external line code and a dial pause before an external number. You can obtain more information from your telephone system administrator. Press the Edit softkey. Edit the entry. Page Deleting An Entry Deleting an entry 1. Select the entry you want to delete. Page Chapter 9: Messages 2. Writing and sending own text messages 1.

Press the Avaya Menu button 2. Select Message. Enter the desired text. Enter internal call number. Page Sending A Standard Text 3. Press the Message button. Select the desired standard text. Change or add to the message, e. Page 51 The text is saved and a status information appears in your display. Any internal caller who tries to call you will now get the message shown on his display. Dial the dial-in number for your system from a registered external telephone.

The Integral 5 picks up the call. Wait for a dial tone. You can now make calls as if you were an internal subscriber. Page Dialing Into Your System Using Callback The first five entries recorded in your personal phone book can easily be accessed as code dialing destinations by pressing Carry out the call.

The current call is ended. You hear the dial tone and can now place a new call across the system. You have established a connection to your system from a registered telephone. You hear the dial tone. Select Charges.

The charges for the last call are selected. When a partner's telephone rings, the corresponding LED on your telephone flashes. You can pick up that call and answer as deputy. Press the Partner key and wait until the call reaches your own telephone. You receive an external call and wish to divert the call to the call forwarding stations. Select Forward call. Press the Hold button, to take the call of hold, press Hold again. Press the Mute button during a call so that the other person cannot hear you.

Press the Mute button again to unmute the call. Press the Hold button. Enter the call number you wish to refer back to. Carry out refer-back call. Press the Hold button again. The refer-back call is ended and you can speak to the first talking partner again. Select Return to …. You can now talk to the first talking partner.

The second partner is put on hold. Your first call is put on hold. Dial the appropriate call number. Press the Transfer button or hang up. While on a call, select the number or name of the second call in the display. To end the first call instead, press the Drop button first. You can divert incoming calls to another extension. You can set this up both for your own and other telephones.

You can also divert calls to your telephone. In all these variants, you can choose. You can arrange to have incoming calls signalled on both your own phone and another, external phone, e. This is called twinning. You can also set up and change all call diverts from outside the telephone system. Select Call diversion.

Select Divert to. Enter the call number to which you would like calls to be diverted. You can also press an appropriate destination or partner key instead of entering the number. You can select these destinations directly. Select one of the following:. The status information Divert to … - appears in the display. Alternatively, a clock symbol is shown for call diversion after "after time" or a B for call diversion "on busy".

To deactivate call diversion:. Select the appropriate status information. You can set up call numbers for which your telephone rings even when you have activated "Call diversion to, immediately". Using call filter on page Select Divert from. Enter the internal call number of the telephone for whom you want to set up call diversion to your own telephone. The status information Divert from appears in the display. When you receive a diverted call, you will also be shown the number that the caller has dialled.

Select Divert for. Enter the internal call number of the telephone for whom you want to set up call diversion. If a call diversion has already been set up, it is displayed. To delete an existing call diversion, press Delete softkey. The old one is automatically deleted if it is not possible to have both call diversions in parallel. Press the New softkey. Enter the internal or external call number of the telephone to whom the calls are to be diverted.

Both subscribers involved will get the status information Divert from … - or Divert to … -. Enter the external line code usually "0" and external number of the telephone you want to ring when a call is received.

Select twinning. The status information twinning …- appears in the display. Call diversion can be set up to take place at the public exchange. Internal users can telephone without hindrance. The cost of the diverted call is allocated to the subscriber who activated the diversion. The caller only pays the costs up to the public exchange.

The call units for the diversion are not logged in your telephone system. Select Bundle 1 2, 3, …. Enter the external call number to which all calls via this bundle are to be diverted. The status information Bundle 1 … appears in the display. You can use a three-party conference call to speak with two people at different locations on the same call.

A conference between a call waiting second call and the first talking party is not possible. While active on a call, press the Conference button. When the additional participant answers, press the Conference button again to start the conference. If the additional participant does not answer, press the Drop button to return to the first call. If you use the Hold button to put the first call on hold instead and then call the additional participant, you can first talk to the participant privately while the first caller is on hold.

Then select the Conference with … menu item to connect all participants. Conferences can be expanded to up to 9 participants. Conferences with external participants are always limited to three participants. If you set up a Conference bridge in your system, up to 9 different subscribers can join the conference bridge.

With a conference bridge set up additional conferences with more than three participants are no longer possible. While you are in a three-party conference press the Conference button. Enter the call number of the new participant. If you are on a three-party conference call and want to connect the other participants to each other, press the Transfer button or replace the handset. Your system provides you with a virtual conference room bridge.

All conference participants which have dialed into the bridge are connected to one another. There must be a gap of at least 15 minutes between two reservations. But if so the moderator is able to mute participants and select one participant as single and only speaker.

You can dial into the conference bridge from any internal or external telephone. The conference bridge must normally be reserved in advance for the duration of the conference. You can use a non-reserved conference bridge at any time using the "Standard PIN" if this has been enabled by your system administrator. Dial the phone number of the conference room from an internal or external telephone.

Wait for a dial tone. Enter your access PIN number. All conference subscribers hear a brief alert tone. You are now part of the conference. To leave the conference: Replace the handset. If the conference bridge is reserved again immediately after your conference 15 minutes later , an alert tone sounds to warn you that the conference is approaching its end.

The inviting participant has specific managing rights in a conference bridge moderator. He can activate a lecture mode only one participant has speaking rights, all others are muted and drop participants selectively out of the conference.

In a conference without the inviting participant, all participants have the rights of a moderator. Their displays are showing all participants currently in the conference. Each participant is marked with.

To start the lecture mode select the designated speaker. Select Speaker. The new speaker appears on the top of the displayed conference participants, marked with a s. All other participants are muted. To change the speaker, select the new designated participant and proceed just like for the first speaker.

To return from the lecture mode, select the current speaker. Select End lecture mode. To disconnect one conference participant specifically, first select the desired one.

Select Clear connection. Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox. Please check your email for further instructions. Enter a new password. Avaya , User Manual Download for 1. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors.

Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya. Warranty Avaya provides a limited warranty on this product.

The applicable number of licenses and units of capacity for which the license is granted will be one 1 , unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. Copyright Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation s and Product s provided by Avaya. Trademarks All other trademarks are the property of their respective owners. Contents Chapter 1: Introduction Overview of phone buttons and features Avaya Telephone.

Introduction Avaya Telephone No. Waiting Indicator 2 Phone Display There are 3 or 4 lines in the phone display. The phone display presents calling or called party identification, user options, and other information relevant to using the phone. The top line shows the phone number and name you set and the date and time. The middle line or two lines display status information. The bottom line displays the softkey labels.

The softkey labels show you the action that each softkey produces. The labels and the actions vary depending on the object that is selected.

Partner keys Press a labeled function key to enable or disable that function. The function keys provide the same functions that. Overview of phone buttons and features No.

Name Description are available in the menu. When a call number is programmed on the key press the key to dial the destination. Partners are special destinations, see chapter Partners for more information 7 Hold Press the Hold button R button to put the active call on hold.

Only HIS headset cords are compatible with your phone. To take a call off mute, press Mute again. The Icon on the Call Log button is illuminated when you have missed calls. The Avaya menu provides options that allow you to customize phone settings, configure call logging and select the display language.

Press the right and left navigation arrows to navigate between different views of an application, to move the cursor during text input, or to turn an option on or off. Introduction About LEDs Each function, partner or destination key has two LEDs, one green and one red, to indicate the status of the function or partner. Note: If a key is assigned to a destination the LEDs are always off. Off Function is not active.

Blinking red slow Partner receives an internal call. Blinking red fast Partner receives an external call. Steady red Partner is on a call. Off Line free. About this manual About this manual Descriptions of optional features are marked with an asterisk in the title.

Chapter 2: Making calls Introduction to making calls Use the procedures provided in this chapter to make calls from your telephone. Calling an internal call number 1. Lift the handset. Related topics: Turning direct dialing on or off on page 77 Calling an external call number 1. Enter the external line code, for example 0. Making calls Instead of entering the external line code, you can also press a line key.

Related topics: Seizing exchange line automatically on page 73 Calling with a destination key 1. Related topics: Introduction function keys on page 81 Calling a person from the call log 1. Related topics: Call log on page Calling a person from the phone book entry Calling a person from the phone book entry 1. Note: To reach the entry more quickly, you can also enter one or more of the first letters of the name.

Related topics: Introduction to the phone book on page 45 Calling partners 1. Calling using the speakerphone The Monitoring function allows you to hear the person you are on a call with through the loudspeaker.

Making calls 3. Do one of the following: a. Requesting automatic callback If an internal call number you dialed is busy or unanswered, use this procedure if you want your telephone system to call you back when the number is no longer busy, or the called person had another call while you are waiting.

Replace the handset. Lift the handset Your telephone system calls the dialled call number again. To delete the automatic callback again: a. Redialing You can redial one of the last numbers called. Requesting automatic redialing 1. Requesting automatic redialing Note: You can specify the number of automatic redial attempts and the time between two attempts in the Dial settings.

Result Automatic redial is stopped if you press any button or lift the handset. LED Description. Off Function is not active. T able 2: Partner key LEDs. Steady green Partner has set partner diversion. Blinking red very fast Partner receives two calls in parallel 50 ms on, 50 ms. Blinking red fast Partner receives a call, either in idle state or while on a. Steady red Partner is on a call.

Introduction to partners on page Icons are provided in the phone display to indicate the state of a call and navigation choices. The icons that appear in the phone display are described in the following table. X Number of calls missed, where represents the number.